| Code |
Description |
Troubleshooting Tips |
| 001 |
The transaction was abnormally terminated due to a system error. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 006 |
An internal software error has occurred. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 033 |
Too many total or duplicate inquiries exist on file. |
- Retry transaction without excess inquiries and duplicates.
|
| 034 |
Subject record was updated after selection for this inquiry. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 041 |
The transaction was abnormally terminated due to an internal DecisionPoint error. |
Notify the TransUnion Service Desk.
|
| 042 |
DecisionPoint model error. |
Notify the TransUnion Global Service Desk. |
| 043 |
Invalid response from service server. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 050 |
Invalid or no response for desired service. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 051 |
Internal system error returned for desired service. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 052 |
Unable to connect to data provider. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 053 |
Request to data provider timed out. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 054 |
Invalid, incomplete, misformatted, or duplicate type of input data to data provider. |
Check the input data required by the third party data provider and retry transaction after correction.
|
| 055 |
Invalid request to service server. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 056 |
Response from data provider could not be created. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 057 |
Unable to connect to secondary data provider. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 090 |
The service requested is not available at this time. |
- Retry transaction.
- If the situation persists, notify the TransUnion Global Service Desk.
|
| 091 |
Internal system error. |
Notify the TransUnion Global Service Desk.
|
| 095 |
Unable to connect to server for service requested. |
Notify network help desk.
|
| 098 |
Fraud Detect connection failed. |
Notify the TransUnion Global Service Desk.
|
| 099 |
Undefined system error. |
Notify the TransUnion Global Service Desk.
|
