Troubleshooting Guide

Troubleshooting Guide

If you receive an error code or message when using the TU4.0 or TU4.1 format, use the troubleshooting tips in this section to quickly resolve your issue.
Obtain tips on how to resolve failure of software, hardware, or telecommunication line errors (error codes 000 - 099).
Obtain tips on how to resolve errors related to invalid segment input or segment structure (error codes 100 - 199).
Obtain tips on how to resolve invalid subscriber code or control field errors (error codes 200 - 299).
Obtain tips on how to resolve invalid delivery or processing restriction errors (error codes 300 - 399).
Obtain tips on how to resolve invalid subject identification data errors (error codes 400 - 499).
NEXT STEPS:
Print Text
Click to print page
Page Tools Divider
Font Text
Click to reduce font size
Click to increase font size
CONTACT US
Business
Phone
800-985-4208
Hours: 9am - 6pm EST

Billing Inquiries
Phone
866-810-2636
Hours: 8am - 5pm EST
Personal
Phone
800-916-8800
Hours: 8am – 8 pm EST