UAT Usage Policy and Best Practices

Six things to know about the User Acceptance Testing (UAT) environment:

1. Throughput is limited to 2 transactions per second to help maintain stability for all users sharing the environment.
2.  The UAT environment supports configuration and functional testing only—It is not designed for load, stress, or performance testing.
3. This is not a high availability (HA) environment—System availability may fluctuate and changes may occur at any time, which can result in unplanned interruptions.
4. Routine maintenance may occur Monday – Sunday 10:00 PM –5:00 AM CT the following day, during which the environment may be unavailable.
5. Support for the UAT environment is available Monday–Friday, 7:00 AM–7:00 PM CT.
6. UAT is a non‑production environment—Because of this, formal Root Cause Analysis (RCA) documents are not generated for UAT issues.

Usage Policy and Best Practices