Issues and Solutions
Business customers and vendors can find assistance for website login and for system issues related to the TU4.0 and TU4.1 formats.

Find answers to your technical questions related to logging in to this website, using our dedicated test environment, connecting to TransUnion systems, and more.
Review our list of error codes commonly returned during transaction processing. Use the tips provided to understand and resolve any related issues.
Print Text
Click to print page
Page Tools Divider
Font Text
Click to reduce font size
Click to increase font size
CONTACT US
Business
Phone
800-985-4208
Hours: 9am - 6pm EST

Billing Inquiries
Phone
866-810-2636
Hours: 8am - 5pm EST
Personal
Phone
800-916-8800
Hours: 8am – 8 pm EST
RELATED TOPICS
How to read a credit report